Customer Experience Associate

Company: Empire Management Group, Inc
Location: Philadelphia
Posted on: July 20, 2025

Job Description:

Set Your Goals. Increase Your Earnings. Join Our Team! Do you possess drive, ambition, and a passion for connecting with people? We are seeking enthusiastic Sales Support Associates eager to learn the ins and outs of telecom sales. If you’re a results-oriented self-starter committed to exceeding customer expectations, this could be your perfect opportunity! Empire Management Group provides the right platform where you can show your dedication to top-notch client service and entrepreneurial mindset. Our Vision At Empire Management Group, we aim to provide people with the opportunity to gain wealth and business knowledge that they typically wouldn’t have access to elsewhere. Our leadership core’s primary focus is on leading those to see daily improvements in their lives through the character development and leadership training our management program offers. Your Role The Key Responsibilities of a Customer Experience Associate are: Identify new residential customers through direct lead engagement. Conduct thorough needs assessments with current and potential customers. Develop and deliver tailored sales presentations and proposals. Accurately complete all sales-related documentation, including order entry and reporting, adhering to quality standards. Actively participate in sales meetings and training to support team objectives. Meet monthly sales targets set for the Customer Experience Associates Complete all administrative duties related to product sales following established procedures. Stay informed about competitor activities and report relevant changes in pricing, marketing, or sales tactics. Attend and successfully finish required training programs alongside the Customer Experience Associate team.

Keywords: Empire Management Group, Inc, West New York , Customer Experience Associate, Sales , Philadelphia, New Jersey