Senior Business Analyst
Company: City of New York
Location: New York
Posted on: April 28, 2024
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Job Description:
Company Description
Job Description
About the Agency:
The New York City Department of Housing Preservation (HPD) promotes
quality and affordability in the city's housing, and diversity and
strength in the city's neighborhoods because every New Yorker
deserves a safe, affordable place to live in a neighborhood they
love.
-We maintain building and resident safety and health
-We create opportunities for New Yorkers through housing
affordability
-We engage New Yorkers to build and sustain neighborhood strength
and diversity.
HPD is entrusted with fulfilling these objectives through the goals
and strategies of Housing Our Neighbors: A Blueprint for Housing
and Homelessness, Mayor Adams' comprehensive housing framework. To
support this important work, the administration has committed $5
billion in new capital funding, bringing the 10-year planned
investment in housing to $22 billion the largest in the city's
history. This investment, coupled with a commitment to reduce
administrative and regulatory barriers, is a multi-pronged strategy
to tackle New York City's complex housing crisis, by addressing
homelessness and housing instability, promoting economic stability
and mobility, increasing homeownership opportunities, improving
health and safety, and increasing opportunities for equitable
growth.
Your Team:
Housing Preservation & Development Technology (HPD Tech) is the IT
division within HPD. The Office of HPD Tech leads the agency's
effort to transform HPD through technology by promoting
productivity and eliminating manual processing, shrinking costs,
and increasing the pace of work. HPD Tech works to improve
effectiveness of business processes using core applications for
flawless execution. HPD Tech empowers decision makers with access
to quality (complete and accurate) information to anticipate and
pro-actively react to building, neighborhood and market
conditions.
The Office of HPDTech is composed of 7 units: CIO (Chief
Information Office), CTO (Chief Technology Office), CPO (Chief
Product Office), Budget, Enterprise Architecture, Planning &
Compliance, and Information Security.
Your Impact:
As the Senior Business Analyst for the Division of HPD TECH, you
will represent the business as a subject matter expert in technical
discussions by conveying requirements to developers, UI/UX, quality
assurance testers and information modelers through process flows,
user stories, and use cases. Also, you will lead requirement
gathering efforts and discussions with business and technology
stakeholders.
Your Role
Your role will be to serve as a Senior Business Analyst (BA). The
Senior BA will be a key development team member representing the
business owners and stakeholders. The primary responsibility will
be to translate business needs for the development of technology
solutions.
Your Responsibilities:
-Develop an in-depth knowledge of business operations, document
business processes and work with stakeholders to design new
processes to achieve strategic goals. Understand on a broad level
how operations between different business units interact and flow
together. Lead technology team discussions concerning business
requirements.
-Develop an in-depth understanding of enterprise data objects and
attributes. Work with business stakeholders to define functional
data needs for the creation of data marts.
-Advocate for the business case in all technical discussions, be
the primary business contact consulted for all business
functionality questions, inquiring with business stakeholders for
additional information when necessary.
-Work with Tech leads, QAs and Developers in grooming user stories
and epics, verify that the solutions match business requirements at
all stages of the project.
Required Skills:
-4+ years of experience of analysis, requirements gathering, and/or
operations analysis/process design and creating work-flows for
major systems.
-Excellent communication skills, particularly being able to discuss
business needs to both technical and non-technical staff
-Excellent people skills and the ability to provide leadership in a
collaborative, team-driven approach
-Independent thinking and decision making skills
-Capable of managing multiple task in a fast paced, high volume
environment and the ability to adapt plans to unexpected
changes
-Competence in SQL or other data query language
-Familiarity with Agile and Waterfall software development life
cycle approaches
-Familiarity with UML process diagramming, including experience
with Microsoft Visio
-Have an aptitude for solving puzzles and bringing clarity to
abstract, often contradictory needs
-Ability to understand business requirements and document them into
a functional spec
Preferred Skills:
-2+ years of demonstrated practice using MS Visio for flowcharting
(creating work-flows based on business needs).
-2+ years of experience in analyzing, disseminating and
interpreting policies and procedures.
-2+ years of research and business analysis for client services and
system enhancements.
-2+ years of experience in writing user documentation, training
materials and user manuals/ user guides.
-2+ years of experience in system planning, testing, piloting and
system implementation.
-2+ years of experience in Application, User Interface analysis and
design, understanding of System Development Life Cycle (SDLC) and
Agile methodologies.
-Solid attention to detail and multi-tasking skills.
-Exemplary accuracy and quality controls skills.
-High level of organizational awareness.
-Strong conflict resolution and negotiation skills.
-Concise, detailed, and well-structured note taking.
NOTE: Only those candidates under consideration will be contacted.
This position is open to applicants who filed for an exam or those
who are already permanent in the Computer Specialist (Software)
title.
Please indicate in your cover letter whether you have filed for an
exam or are already permanent in the Computer Specialist (Software)
title. Applicants who filed for an exam will be required to produce
a copy of their Order Confirmation Receipt at time of interview for
verification.
This position may be eligible for remote work up to 2 days per
week, pursuant to the Remote Work Pilot Program agreed to between
the City and various unions.
Qualifications
(1) A baccalaureate degree from an accredited college, including or
supplemented by twenty-four (24) semester credits in computer
science or a related computer field and two (2) years of
satisfactory full-time software experience in designing,
programming, debugging, maintaining, implementing, and enhancing
computer software applications, systems programming, systems
analysis and design, data communication software, or database
design and programming, including one year in a project leader
capacity or as a major contributor on a complex project; or
(2) A four-year high school diploma or its educational equivalent
and six (6) years of full-time satisfactory software experience as
described in "1" above, including one year in a project leader
capacity or as a major contributor on a complex project; or
(3) A satisfactory combination of education and experience that is
equivalent to (1) or (2) above. College education may be
substituted for up to two years of the required experience in (2)
above on the basis that sixty (60) semester credits from an
accredited college is equated to one year of experience. A masters
degree in computer science or a related computer field may be
substituted for one year of the required experience in (1) or (2)
above. However, all candidates must have a four year high school
diploma or its educational equivalent, plus at least one (1) year
of satisfactory full-time software experience in a project leader
capacity or as a major contributor on a complex project.
NOTE: In order to have your experience accepted as Project Leader
or Major Contributor experience, you must explain in detail how
your experience qualifies you as a project leader or as a major
contributor. Experience in computer operations, technical support,
quality assurance (QA), hardware installation, help desk, or as an
end user will not be accepted for meeting the minimum
qualification
requirements.
Special Note
To be eligible for placement in Assignment Level IV, in addition to
the Qualification Requirements stated above, individuals must have
one year of satisfactory experience in a project leader capacity or
as a major contributor on a complex project in data administration,
database management systems, operating systems, data communications
systems, capacity planning, and/or on-line applications
programming.
Additional Information
The City of New York is an inclusive equal opportunity employer
committed to recruiting and retaining a diverse workforce and
providing a work environment that is free from discrimination and
harassment based upon any legally protected status or protected
characteristic, including but not limited to an individual's sex,
race, color, ethnicity, national origin, age, religion, disability,
sexual orientation, veteran status, gender identity, or
pregnancy.
Keywords: City of New York, West New York , Senior Business Analyst, Professions , New York, New Jersey
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