Enterprise Workforce Management Design & Implementation Sr Analyst - AVP (hybrid)
Company: Citi
Location: New York
Posted on: April 28, 2024
Job Description:
The Workforce Management team is responsible of leading Citi's
transformation efforts around staffing and skill adequacy and
organization design. It is an exciting time to join the team as we
are in the building phase of developing the set of capabilities,
processes, and tools to analyze, forecast, organize, and plan for
the future of the workforce. We are a global team with highly
motivated colleagues who are focused on ensuring Citi has the right
number of people, with the right skills, at the right place, time
and cost. The role is part of the enterprise workforce management
team and is responsible for supporting the design and
implementation of the approach, processes, and governance of
transformation around how Citi manages demand and supply, capacity
planning and resource management. This role will contribute to
embedding the demand, capacity and resource management processes
across the organization and championing change efforts across key
stakeholders in HR, Finance, and the business. Responsibilities
- Support the design and implementation of the Demand, Capacity
and Resources planning area. This includes implementation of the
roadmap, processes, tools, controls, technology business
requirements and change management to drive standardization,
sustainability of Citi headcount management in alignment with
financial planning processes.
- Support the demand & capacity planning effort to ensure the
business units across Citi can identify their work demand,
understand the drivers, and assess their capabilities needs and
gaps.
- Hands on the refreshing of standards and procedures.
- Help with creating process mapping and driving simplification,
consistency, and standardization.
- Drive change management across the organization to effectively
implement changes.
- Communicate corporate standards and partner with
business/function stakeholders to drive alignment across the firm
of the forecasting and headcount planning process.
- Partner with the Workforce Management Strategy & Programs team
in the onboarding and enablement of technology for resource
tracking including supporting design work of the operating model
and change management framework.
- Partner closely with People Insights, Workforce Management
Solutions, Workforce Management Partner Engagement & Adoption,
Finance and Skills Planning Teams to support alignment on solutions
that integrate the work across Citi.
- Contribute to the facilitation of the transition of the firm to
the future-state Resource Management tooling, including the
position management.
- Contribute to the on-time delivery of regulatory commitments
regarding resource management.
- Support the development and management of the end-to-end
integration of workforce management design & implementation
processes.
- Analyze data, track, and report out metrics. Qualifications
- 3+ years' experience in workforce planning / learning / talent
development.
- Good understanding of key principles involved in strategic
workforce planning is preferred.
- Demonstrated experience of presenting ideas, data and analysis
in a visually accessible way, ability to draft presentations and
documentations to communicate key conclusions and issues to
stakeholders.
- Experience in transformation and change management.
- Background in financial planning, and business operations is a
plus.
- Ability to analyze data and prepare reports and insights.
- Hands on experience in supporting writing and managing
procedures and standards.
- Hands on experience in creating process mapping is
preferred.
- Comfortable to work with ambiguity and managing high-paced
environment with changing priorities.
- Intellectually strong with a growth mindset, with a proactive
can-do attitude to project delivery and get things done" in a tight
deadline.
- Strong analytical skills with good attention to details, while
keeping focus on the big picture; able to connect the dots across
multiple pieces of work.
- Ability to deliver results and on-time delivery of work.
- Comfort with ambiguity and the ability to adapt to shifting
goals and priorities.
- Strong written and verbal communication.
- Strong interpersonal and relationship management skills
demonstrating cross-cultural understanding and knowledge across
multiple geographic locations. Education
- Bachelor's/University degree, Master's degree preferred This
job description provides a high-level review of the types of work
performed. Other job-related duties may be assigned as required.
------------------------------------------------------ Job Family
Group: Human Resources
------------------------------------------------------ Job Family:
Talent, Development, Learning & Diversity
------------------------------------------------------ Time Type:
Full time ------------------------------------------------------
Primary Location: New York New York United States
------------------------------------------------------ Primary
Location Full Time Salary Range: $88,400.00 - $132,600.00 In
addition to salary, Citi's offerings may also include, for eligible
employees, discretionary and formulaic incentive and retention
awards. Citi offers competitive employee benefits, including:
medical, dental & vision coverage; 401(k); life, accident, and
disability insurance; and wellness programs. Citi also offers paid
time off packages, including planned time off (vacation), unplanned
time off (sick leave), and paid holidays. For additional
information regarding Citi employee benefits, please visit
citibenefits.com. Available offerings may vary by jurisdiction, job
level, and date of hire.
------------------------------------------------------ Anticipated
Posting Close Date: May 03, 2024
------------------------------------------------------ Citi is an
equal opportunity and affirmative action employer. Qualified
applicants will receive consideration without regard to their race,
color, religion, sex, sexual orientation, gender identity, national
origin, disability, or status as a protected veteran. Citigroup
Inc. and its subsidiaries ("Citi") invite all qualified interested
applicants to apply for career opportunities. If you are a person
with a disability and need a reasonable accommodation to use our
search tools and/or apply for a career opportunity review
Accessibility at Citi .
Keywords: Citi, West New York , Enterprise Workforce Management Design & Implementation Sr Analyst - AVP (hybrid), Professions , New York, New Jersey
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