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IT Operations Engineer

Company: Elastic
Location: Elkins Park
Posted on: June 24, 2025

Job Description:

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. We’re always on the search for amazing people. The IT Team consists of people who have real passion for what they do and are masters at their craft. We reflect the larger company philosophy, to solve data problems, but focus internally on the systems we build and the internal partners we support. Agile in our processes, we strive to push the boundaries of our best-of-breed platforms to build a world-class systems operation. Our team thinks smart, strategic and scalable, and will push you to do the same. As part of the team who manages Okta, Gsuite, and other key enterprise applications, you will be part of a growing team that supports projects and on demand work. You will serve as the subject matter expert, working across solutions and engaging with our stakeholders What You Will Be Doing • Design, implement, and maintain Okta identity and access management solutions. • Integrate Okta with various applications and systems to include cloud/SaaS to streamline authentication and authorization processes. • Develop and configure Single Sign-On (SSO) and Multi-Factor Authentication (MFA) solutions using Okta. • Design and develop automation with various applications and systems using Okta Workflows. • Perform regular system audits and security assessments to ensure compliance with industry standards and best practices. • Continuously monitor identities, access rights, and usage patterns to proactively mitigate risks and enhance the organization’s security posture. • Troubleshoot and resolve issues related to Okta configurations and integrations. • Collaborate with cross-functional teams to gather requirements and implement identity management solutions that meet business needs. What You Bring • 5 years of IT experience, 3 years of Okta experience • Experience using Okta as an enterprise identity provider solution. • Knowledge of Okta including features, integrations, and architecture. • Understanding of authentication protocols, such as SAML 2.0 or OAuth/SSO. • Experience with identity management, IDaaS, provisioning, user lifecycle operations, and federation. • Experience implementing automated provisioning of end-point by using custom provisioning flows, SCIM or JIT capabilities. • Experience configuring user authentication policies and application connections in Okta. • Experience configuring and managing Multi-Factor Authentication (MFA) factors for Okta users, including Okta Verify, FIDO tokens, One-Time Passcodes, and RSA tokens. • Experience leveraging Okta APIs to construct calls for required tasks. • Experience administering and supporting productivity tools (G-suite, Zoom, Slack, Jira, GitHub, etc.). Bonus Points • Passion for improving and automating processes • Experience or knowledge in using Terraform for infrastructure as code • Experience working within ticketing systems like ServiceNow and Jira • Ability and interest in working in a fast-paced, high-growth setting with a positive approach • Worked with multicultural and geographically distributed teams

Keywords: Elastic, West New York , IT Operations Engineer, IT / Software / Systems , Elkins Park, New Jersey


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