ServiceNow Architect
Location: New Haven
Posted on: June 23, 2025
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Job Description:
A career in IBM Consulting is rooted by long-term relationships
and close collaboration with clients across the globe. You'll work
with visionaries across multiple industries to improve the hybrid
cloud and AI journey for the most innovative and valuable companies
in the world. Your ability to accelerate impact and make meaningful
change for your clients is enabled by our strategic partner
ecosystem and our robust technology platforms across the IBM
portfolio Act as the subject matter expert to all matters relating
to ServiceNow solutions. Identify opportunities for improvement
within existing service operations and core propositions related to
ServiceNow. Play a key role in the sales cycle by delivering demos,
preparing presentations to clients, designing solution
architecture. Proactively bring thought leadership and business
outlook to effectively address client issues/demands related to
ServiceNow solutions. Provide technical guidance and Management of
ServiceNow project delivery 1) Working with clients to understand
current ServiceNow environment 2) Collect critical data points for
scoping and designing ServiceNow Solution 3) Carry discussion with
client and team regarding ServiceNow modules, configuration
requirements and best practices. 4) Develop Staff Solution plans 5)
Work with project team to execute on service delivery plan 6) Be a
subject matter expert with respect to configuration, integration
and other requirements 7) Provide guidance and overview of testing
procedures 8) Work with client stakeholders for validation of
implementation / configuration 9) Ensure proper migration from
development to production of any ServiceNow modules 10) Work with
IBM project team and account team on project oversight, including
quality and governance This job can be performed from anywhere in
the US.
Keywords: , West New York , ServiceNow Architect, IT / Software / Systems , New Haven, New Jersey